Sara Sullivan, Legacy administrator
“Can I just say what a pleasure it was to deal with you. Always happy to explain, help and push things along for us. You understood my time limitations and never made me feel that they weren't acceptable. I really felt that whilst you were working for the estate you had our best interests at heart and I could absolutely trust you to do the right thing.”
Sara Sullivan, Legacy administrator
patience, professionalism and friendliness.
"We just wanted to say a massive thanks to you both for all your hard work over the months. I cannot articulate how thankful I am for your patience, professionalism and friendliness. I know that you have all been under immense pressure lately, especially with the COVID and the resulting property market going mad. Every time I've ever had a question or a concern, I have always had a prompt reply - usually with the query already being resolved through your initiative. Whenever I've contacted Rowberry Morris, I've been met with just pure competence - it's so clear how intelligent and hardworking you both are. I have no doubt that you will have put long shifts in and I know how hard you have worked - I hope you understand the impact your jobs have on peoples live and you really do make a difference. We are both so happy in our new home and being much closer to family.”
very satisfied
“I want to express my satisfaction to your firm. I am very satisfied with your firm and will recommend them to friends.”
extremely professional
“Many thanks to all the staff at Rowberry Morris. Everyone I met and spoke to over the phone were always extremely professional and offered a fantastic customer service.”
Outstanding service
“Outstanding service from the first telephone enquiry.”
professional expertise
“I felt that my interaction with Rowberry Morris was entirely conducted with professional expertise, courtesy and a very real sense of compassion throughout.”
friendly and helpful
“Very friendly and helpful receptionist.”
helpful and pleasant
“Very helpful and pleasant people – good service.”
nice and polite.”
“The people were very nice and polite.”
far exceeded my expectations
“From the beginning to the end, Rowberry Morris far exceeded my expectations. At all times, the advice and help was professional and caring and I was guided through every step with complete professionalism. I would not hesitate to recommend Rowberry Morris’ services.”
exceptional service
"I am writing to thank you and the staff at Rowberry Morris for the exceptional service I received during my claim against **. After my previous dealings with a solicitor by the name of ** I was left with the feeling that in general solicitors were arrogant and somewhat careless. However after the very professional manner in which I was treated by you throughout, and the fact that you kept me reassured even though I did not know what the end result might be, I can now see that my previous bad experience of ** may not have been the standard among solicitors. In response to your letter, without question Rowberry Morris will in future be my first port of call should I ever need the service of a solicitor, and I will be very happy to recommend your service should anyone I know require a solicitor. Once again many thanks!"
ensured a seamless conveyancing service
"I wanted to say a huge ‘thank you’ for your help with our recent move – we couldn’t have done it as smoothly without you! From the beginning you and your team helped with all our questions and ensured a seamless conveyancing service – completion was all done and dusted by 11am on the day which was brilliant. I will be recommending you to our friends and family should the need arise."
quick and efficient compilation
“I thank Helen Greenwood for her quick and efficient compilation of my Will.”
first class service
"Job well done and thanks for all you help. A really first class service."
excellent service
"I would like to thank Rowberry Morris for an excellent service. The outcome and objectives regarding the drawing up of our Wills were met with outstanding professionalism. I would refer others to your firm without hesitation. Thank you all for your excellent work."
dogged determinedness
"Dear Rodney, I just wanted to say a personal thank you for all your help with our premises lease. You managed to turn a very strenuous and long winded process with our Landlord into something achievable. We will never forget your dogged determinedness on Christmas Eve to get us into the premises so we could use the Christmas period to move all our equipment in, ready to start the New Year, you really went the extra mile. I wouldn’t hesitate to recommend your company to anyone, thank you!"
an awesome team
"I would like to extend a personal thank you to both my solicitor, Anna Illingworth and her personal secretary, Kathy Neville, who together make an awesome team. Highly professional, but yet friendly and approachable, clear, precise and a credit to the legal profession."
excellent job
"Please pass on my appreciation and thanks to Anna Illingworth. I thought she did an excellent job, reaffirming the very wide scope of expertise offered by Rowberry Morris to its clients.
easy as possible
"Many thanks for making our purchase as easy as possible. We have recommended you to a number of friends."
handled everything brilliantly
"I would like to take this opportunity to thank you, and your team, on behalf of my brother and I, for the excellent work you have done on our sale. Your work has been most professional and you have always been on top of the situation and handled everything brilliantly."
Fantastic job
"Fantastic job – many thanks and we’ll certainly be working with you again."
extremely happy
"Helen at Rowberry Morris took us expertly through, with great patience, a matter and set of decisions that were very important and complicated for us. She made the issues understandable and brought them to life, we are extremely happy to have resolved what was quite a concern."
Highly recommend
"Excellent service and advice. Explained all options and consequences of decisions in an easy to understand and calm manner. Thank you Helen. Highly recommend."
Very pleased
"Very pleased with the overall service"
help and care
"This was something new for us but we were very satisfied with the way the whole procedure was made easy by the help and care of your company. Thank you. "
A very professional efficient service
"Probate was a matter which I had never had to handle before. The whole process of working with your firm was very easy. The advice was clear, deadlines/timescales were met and your staff were polite/courteous and sensitive. A very professional efficient service."
very prompt
“Most helpful at all times, explaining everything well and very prompt. I have confidence it is all correct.”
good clear advice
“Alexandra was very good at giving good clear advice, efficient with our time and able to give us the information we required in simple terms. Thank you for a great service!”
friendly, but very efficient, law firm
“An excellent law firm with some outstanding, well skilled staff who can explain complex law issues in a simple way so it’s clearly understood. I would highly recommend them to anyone looking for a friendly, but very efficient, law firm.”
very good value
“My father’s estate proved far too complex to deal with at a time when other matters had priority. It was a relief to hand it all over to Mrs Greenwood who took it over and processed everything that was necessary without any fuss or bother. I also felt that it was very good value for the amount of work that was involved”
eased any worries
"Helen made a very distressing time less stressful, and eased any worries we had"
excellent and patient
"We should like to thank you very much indeed for the excellent and patient way that you have helped us with this. Very many thanks, and very best regards"
valued help
“Very many thanks for your valued help in this matter.”
most satisfied
“I am grateful for your assistance throughout this protracted Deputyship application process and have been most satisfied with your diligence throughout the whole seven month period. Thank you very much for your help.”
respect and appreciation
"Words cannot express the depth of my respect and appreciation for the sound legal advice and support I have been privileged to receive from your team at Rowberry Morris."
understanding and caring
"The solicitors all understanding and caring, as with all the staff."
great support
"Peter Reynolds was an excellent communicator and advised me at each stage of the process. I would highly recommend Peter to represent in family matters. When we attended court, he was a great support and really understood the situation and achieved the outcome we aimed for on the day."
quickly and smoothly
“When I began the legal process, a number of friends and family told me that solicitors can be quite slow and often need a lot of chasing up, but I must say you have been quite the opposite. You have dealt with everything very quickly and smoothly.”
House sale
“I would like to thank you for dealing with the house sale so efficiently. It was quite painless.”
WONDERFUL!
"We found Sharron and her team wonderful! As first time house buyers we were a little anxious about the whole process especially as we were under pressure to complete as soon as possible. Communication was excellent and really speedy, the team were so understanding and really helpful to some of our silly first time buyer questions! Sharron understood our need to complete and pushed everything through in super quick time for us, it was like magic. We have heard horror stories of solicitors holding up the process, but we were lucky not to have experienced anything like that, literally no stress involved! Could not recommend them enough!"
Cheerful welcome
“I had a cheerful welcome at reception and was introduced without waiting to the advisor I looked for and felt relaxed at finding the answers to all my worries and queries, and the work was promptly done.”
Extremely happy
"Extremely happy with the service I received. All members of staff I had contact with were helpful, understanding and empathetic. I was kept well-informed of progress and all queries were answered in a timely manner."
pleasant experience
“I am very pleased we chose Rowberry Morris to take care of our transaction. It was a very pleasant experience from start to finish. Initial meeting and contact with Annette was reassuring and Richard spotted details which were very important”.
Anette transaction
"I am very pleased we chose Rowberry Morris to take care of our transaction. It was a very pleasant experience from start to finish. Initial meeting and contact with Annette was reassuring and Richard spotted details which were very important."
40 year client
"I have been a client for over 40 years both in private and business life, and in all my dealings with Rowberry Morris their service has been excellent."