Privacy Notice

Rowberry Morris Thames Valley LLP (“Rowberry Morris Solicitors”)

Privacy notice

This privacy notice provides information on how Rowberry Morris Solicitors collects and processes your personal data when you visit our website, make an enquiry, or instruct us to carry out legal services

It is important that you read this privacy notice together with our website privacy policy which contains more detailed information about our data processing.  A cope of our website policy can be found at

  1. Important information and who we are

Rowberry Morris Solicitors is the data controller for the purposes of personal data we hold relating to you.

We have appointed a data protection officer (DPO). If you have any questions about this privacy notice or our data protection practices please contact the DPO.

Contact details

Our full details are: Rowberry Morris Thames Valley LLP (“Rowberry Morris Solicitors”).  Rowberry Morris Thames Valley LLP is a limited liability partnership registered in England and Wales under number OC360519.

Name or title of DPO: Liam John Connolly (Partner)

Email address:

Postal address: Our registered office is 17 Castle Street, Reading, Berkshire, RG1 7SB.

  1. The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

  • Identity Data
  • Contact Data
  • Financial Data
  • Transaction Data
  • Marketing and Communications Data
  • Family, lifestyle and social circumstances
  • Business activities of the person whose details with are processing

Personal data is information that relates to a living individual who can be identified from the data.

Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

Contact Data includes billing addresses, delivery address, email address and telephone numbers or other contact information you provide to us from time to time.

Financial Data includes bank account and payment card details and other information you provide to us from time to time that may for example be relevant to the proper progression of your instructions.

Transaction Data includes details about payments to and from you and other details of instructions you have given to us.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

Usage Data includes information about how you use our website, products and services.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you instruct us.

Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this data by using cookies, and other similar technologies.

We may require further information before we provide legal services to comply with regulatory requirements.  We may also collect personal data about you from publicly accessible sources such as Call Credit, Companies House, or HM Land Registry.

We may also collect information that is referred to as being in a ‘special category’.  This could include:

  • Physical or mental health details
  • Racial or ethnic origin
  • Religious beliefs or beliefs of a similar nature
  • Criminal Convictions
  • Sexual orientation
  1. How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:

  • To register you as a client.
  • To carry out our instructions.
  • Where we need to perform the contract for services we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.
  • To manage your relationship with us.
  • To complete a customer feedback survey and to improve our website, products/services, marketing or customer relationships.
  • To recommend products or services which may be of interest to you.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

  1. How we share your personal data

We may share your personal data internally, or with external third parties but normally only for the purposes of properly progressing your instructions.  This might for example include sharing information with legal counsel, or with a specific expert identified for the purposes of properly progressing your case or complying with some other court direction or order.  We may also share your information if we are required to do so by law.  Categories of people/organisations we may share information with may include:-

  • Barristers
  • Medical Experts
  • Healthcare Professionals
  • Courts and Tribunals
  • Tracing Agents/Private Investigators

Where authorised we may also disclose your information to your family, associates, or representatives and we may disclose your information to third parties or debt collection agencies if you do not pay your bills.

  1. International transfers

We may transfer, store and process your personal data outside the European Economic Area with your consent, or if we are required to do so by law.  For example, it may sometimes be necessary to transfer personal data for the establishment, exercise, or defence of legal claims.  The reasons for any such transfer will always depend on the circumstances of the case, but any such transfers will be made in full compliance with all aspects of the law.

  1. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (

For more information please contact the DPO.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

You have a right to request details of the information we hold about you and to remove or rectify any inaccurate information about you by sending the firm a written request.

You have the right to ask us to erase your personal information from our files and systems where there is no good reason for us to continue to hold it.

You have the right to object to us using personal information to further our legitimate interests or those of a third party or where we are using your personal information for direct marketing purposes. You have the right to ask us to restrict or suspend the use of your personal information.

You have the right to ask us to transfer your personal information to another person or organisation.

In the event that you have given your consent to us in processing your personal information rather than its use that is pursuant to a contract or other lawful reason you have the right to withdraw your consent at any time. To withdraw your consent please contact Once we have received notification that you have withdrawn your consent we will no longer process your personal information and subject to our retention policy we will dispose of your data securely.

  1. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

  1. Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

  1. Updating Information

The firm is legally required to ensure that all your information is kept up to date and accurate. Please ensure that you inform us of any changes to your information.

  1. Cookies

Our website uses cookies. By using firm’s website you are agreeing to our use of these cookies. Cookies allow us to distinguish you from other users of our website.  Find out more about our cookies in our Cookie Notice.  To see what cookies have been set and how to delete them, visit

  1. Further details

If you are looking for more information on we process your personal data including on data security, data retention and lawful processing bases, please contact the DPO.