exceptional service

“I am writing to thank you and the staff at Rowberry Morris for the exceptional service I received during my claim against **.  After my previous dealings with a solicitor by the name of ** I was left with the feeling that in general solicitors were arrogant and somewhat careless. However after the very professional manner in which I was treated by you throughout, and the fact that you kept me reassured even though I did not know what the end result might be, I can now see that my previous bad experience of ** may not have been the standard among solicitors.  In response to your letter, without question Rowberry Morris will in future be my first port of call should I ever need the service of a solicitor, and I will be very happy to recommend your service should anyone I know require a solicitor.  Once again many thanks!”